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Our priority
is you
Dedicated to serving those living
with diabetes.
OUR PRIORITY IS YOU.
Regardless of whether you live with Type 1 Diabetes or Type 2 Diabetes one thing remains…when you don’t have your supplies it is stressful and can be dangerous. We understand the critical nature of insulin pumps, CGMs and glucometers and it impacts everything we do.
As you start the process of getting your equipment at Diabetic Equipment and Supplies (DES), you will partner with one person that will work with you throughout the process. You won’t ever wonder who to call when you have a question. When you call you will never be stuck in a phone tree and/or on hold forever. Just ask the live person who answers your call to connect you with your Patient Care Coordinator.
After your initial order, we’ll ship your supplies to you automatically on the same day* each month with no shipping fees. [*Medicare patients will be shipped every 31 days per Medicare guidelines.]
Patients, endocrinologists, providers, diabetic educators, and other medical professionals can be confident our Patient Care Coordinators have received extensive training on diabetes products, Medicaid, Medicare, and commercial insurances. The Patient Care Coordinators work with diabetes products 100% of the time and are experts on the diabetic products and insurance you need.
We are about relationships. We develop strong affiliations with many of our patients.
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We want to build that relationship with you. Locations in Iowa and Indiana, serving 26 states. See the Insurance tab for more information. Call us today.
No automated phone systems. Our phones are answered weekdays 8-5. No being caught in an endless phone tree hoping to talk to a live person.
Monthly auto shipments are standard. No more worries about remembering to call for supplies. We will ship them to your home or office automatically each month with no shipping fees.
Dedicated staff who truly care about you. We build relationships with our patients. You are more than just a number to us.
